Privacy Policy

Information We Collect

We collect personal information you provide, such as your name, email, and phone number, when you place orders or contact us. We also gather non-personal data, like browsing patterns, through cookies to improve your experience. All data collection is transparent, and we only gather what’s necessary to fulfill your requests and enhance our services.

• Personal details provided during purchases or inquiries.
• Usage data, such as pages visited and time spent on our site.
• Device information, including IP address and browser type.

How We Use Your Information

Your information helps us process orders, deliver sustainable building materials, and improve our website. We use your data to communicate updates, process payments, and respond to inquiries. Non-personal data is analyzed to optimize site performance and tailor content to your preferences, ensuring a seamless experience with EcoStone.

• Process and fulfill your material orders efficiently.
• Send order confirmations and delivery updates.
• Enhance website functionality based on user behavior.

Data Sharing

We do not sell or rent your personal information. We may share data with trusted partners, such as logistics providers, to facilitate deliveries across India. These partners are bound by strict confidentiality agreements. We may also disclose data if required by law or to protect our rights, ensuring compliance with Indian regulations.

• Sharing with logistics partners for delivery purposes.
• Disclosing data to comply with legal obligations.
• Working with service providers under confidentiality terms.

Data Security

We implement robust security measures to protect your data, including encryption and secure servers, in line with Indian data protection standards. While we strive to safeguard your information, no online system is completely secure. We regularly review our practices to ensure your personal details remain protected during transactions and interactions with our site.

• Encryption for secure data transmission.
• Regular audits to maintain data security.
• Access controls to limit data exposure.

Your Rights

As a user, you have the right to access, correct, or request deletion of your personal data. You can opt out of marketing communications or manage cookie preferences. To exercise these rights, contact us at the details provided below. We comply with the Information Technology Act, 2000, ensuring your control over your personal information.

• Request access to your stored personal data.
• Update or correct inaccurate information.
• Opt out of non-essential data collection.

Cookies and Tracking

We use cookies to enhance your browsing experience, such as remembering your preferences and analyzing site traffic. You can disable cookies through your browser settings, though this may affect site functionality. We ensure cookie usage complies with applicable laws, providing transparency about data collection on our platform.

• Essential cookies for site functionality.
• Analytics cookies to improve user experience.
• Option to disable non-essential cookies.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically. If significant changes are made, we’ll notify you via email or a website notice. This policy was last updated on June 9, 2025, to align with our commitment to transparency.

• Regular updates to reflect legal changes.
• Notifications for significant policy changes.
• Encouragement to review this page periodically.

Compliance and Data Protection

At EcoStone, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at ecostone@gmail.com.